Technology
Explaining Business Intelligence

Learn about Business Intelligence (BI), the process of using technology to analyze data and deliver insights that help businesses make smarter decisions.
What is it?
Business Intelligence (BI) combines technologies, applications, and practices for collecting, integrating, analyzing, and presenting business information. The main goal of BI is to help business users make better, more informed decisions. It involves data mining, process analysis, and descriptive analytics. BI systems access data from sources like a data warehouse and present analytical findings in reports, dashboards, and visualizations. This gives users a detailed, real-time view of business performance to identify trends and opportunities for growth.
Why is it trending?
In an age of big data, companies generate vast amounts of information. BI is trending because it provides the tools to transform this raw data into actionable insights. Modern, self-service BI platforms have become more user-friendly, empowering non-technical staff to explore data without IT assistance. This democratization of data helps companies gain a competitive edge by enabling faster, more accurate reporting and decision-making across all departments, from sales to operations.
How does it affect people?
For businesses, BI improves efficiency, helps identify new market trends, and highlights potential problems before they escalate. For employees, it provides the data needed to perform their jobs more effectively and make confident, data-driven choices. Customers also benefit from this process. Companies can use BI insights to better understand consumer behavior, leading to improved products, more personalized services, and an overall enhanced customer experience.